Privacy & Cookie Policy

Effective Date: 08 September 2025 Last Updated: 08 September 2025
Privacy Policy
CTprepare Limited, 128 City Road, London EC1V 2NX, United Kingdom (“we”, “our”, “us”) is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
1. Information we collect
  • Identity data: name, email address, phone number
  • Account data: login credentials, preferences
  • Payment data: billing details and transaction references (processed securely by third-party providers)
  • Technical data: IP address, browser type, cookies
  • Usage data: how you interact with our website and services
2. How we use your data We use your personal data for the following purposes, under the stated lawful bases:
  • To provide services and manage accounts (Contract)
  • To process payments (Contract / Legal obligation)
  • To send service updates and notifications (Legitimate interests)
  • To send marketing communications (Consent)
  • To analyse usage through analytics (Consent)
3. Sharing your data We share your personal data only with trusted processors, such as:
  • Analytics providers (e.g. Google Analytics)
  • Payment service providers (e.g. Stripe)
All third parties are contractually bound to protect your data and use it only for specified purposes.
4. Retention
  • Account data: retained while your account is active, then deleted within 6 months of closure
  • Payment records: retained for 6 years to meet HMRC obligations
  • Marketing consent records: retained until you withdraw consent
5. Your rights
You have rights under UK GDPR, including:
  • Access, rectification, erasure, restriction, portability, objection, and withdrawal of consent
  • To exercise these rights, email dataprotection@ctprepare.co.uk. You may also lodge a complaint with the Information Commissioner’s Office (www.ico.org.uk).
6. Cookies
Please see our Cookie Policy (below) for details on cookies and tracking technologies.
7. Security
We apply industry-standard technical and organisational measures such as encryption, secure servers, and restricted access. However, no system is completely secure, and we cannot guarantee absolute protection.
8. Contact For questions, please contact our Data Protection Contact at help@ctprepare.co.uk.
Cookie Policy
This Cookie Policy explains how CTprepare Limited (“we”, “our”, “us”) uses cookies and similar technologies on this website. It complies with the UK General Data Protection Regulation (UK GDPR) and the Privacy and Electronic Communications Regulations (PECR). 1. What are cookies? This Cookie Policy explains what cookies are, how we use them, the types of cookies we use (i.e., the information we collect using cookies and how that information is used), and how to manage your cookie settings. Cookies are small text files used to store small pieces of information. They are stored on your device when a website loads in your browser. These cookies help ensure that the website functions properly, enhance security, provide a better user experience, and analyse performance to identify what works and where improvements are needed. 2. How do we use Cookies Like most online services, our website uses both first-party and third-party cookies for various purposes. First-party cookies are primarily necessary for the website to function properly and do not collect any personally identifiable data. The third-party cookies used on our website primarily help us understand how the website performs, track how you interact with it, keep our services secure, deliver relevant advertisements, and enhance your overall user experience while improving the speed of your future interactions with our website.
3. Types of cookies we use (a) Strictly necessary cookies These cookies are essential for the operation of our website and cannot be disabled. They do not require your consent.
(b) Performance and analytics cookies These help us analyse how the site is used, track visitor numbers, and identify improvements. These require your consent.
(c) Functionality cookies Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.
(d) Advertising and targeting cookies These track browsing habits to deliver relevant ads across websites. We will only use them with your consent.
5. Managing cookies and consent You can modify your cookie settings anytime by clicking the 'Cookie Preferences' below. This will allow you to revisit the cookie consent banner and update your preferences or withdraw your consent immediately.
Additionally, different browsers offer various methods to block and delete cookies used by websites. You can adjust your browser settings to block or delete cookies. Below are links to support documents on how to manage and delete cookies in major web browsers. Chrome: https://support.google.com/accounts/answer/32050 Safari: https://support.apple.com/en-in/guide/safari/sfri11471/mac Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox?redirectslug=delete-cookies-remove-info-websites-stored&redirectlocale=en-US Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc If you are using a different web browser, please refer to its official support documentation. 6. Updates to this policy We may update this Cookie Policy from time to time. Any changes will be posted on this page with an updated “Last Updated” date.
© 2025 CTprepare Limited. All rights reserved.
CTPREPARE LIMITED, a company incorporated in England and Wales with registered number 16574805. Registered address: 128 City Road, London, England, EC1V 2NX